Appointment Reminder SMS Templates
Reduce no-shows with professional appointment reminder texts. All templates fit within the 160-character SMS limit.
💡 When to Send Appointment Reminders
- 24-48 hours before: Most effective timing for appointment reminders
- Benefits: Reduces no-shows by 20-30% on average
- Best practices: Include date, time, and easy cancellation/rescheduling option
- Response options: Let patients confirm or cancel via text
Healthcare & Medical
Doctor Appointment Reminder
Hi [Name], reminder: Your appointment with Dr. [Last Name] is on [Day] at [Time]. Reply C to confirm or R to reschedule. [Clinic Name]
143 characters - Within 160 limit ✓
Best for: Medical offices, dental practices, therapy appointments
Why it works: Clear call-to-action with simple response options (C or R)
Why it works: Clear call-to-action with simple response options (C or R)
Dental Appointment
[Clinic Name]: Hi [Name], your dental cleaning is tomorrow at [Time]. Call us at [Phone] if you need to reschedule. See you soon!
134 characters - Within 160 limit ✓
Best for: Dental clinics, routine checkups
Why it works: Friendly tone with clear contact information
Why it works: Friendly tone with clear contact information
Salon & Spa Services
Hair Salon Appointment
[Salon Name]: Hi [Name]! Your haircut appointment is tomorrow at [Time]. See you soon! Reply CANCEL if you need to reschedule.
134 characters - Within 160 limit ✓
Best for: Hair salons, barbershops, styling appointments
Why it works: Casual, friendly tone appropriate for salon environment
Why it works: Casual, friendly tone appropriate for salon environment
Spa Appointment
Relax! Your spa appointment at [Spa Name] is [Day] at [Time]. Arrive 10 min early. Questions? Text or call [Phone].
127 characters - Within 160 limit ✓
Best for: Spas, massage therapy, wellness centers
Why it works: Sets relaxing tone and manages arrival expectations
Why it works: Sets relaxing tone and manages arrival expectations
Professional Services
General Professional Appointment
Appointment reminder: [Date] at [Time]. Location: [Address]. Questions? Call [Phone]. Reply YES to confirm. - [Business Name]
128 characters - Within 160 limit ✓
Best for: Consultants, lawyers, accountants, financial advisors
Why it works: Professional tone with all essential information included
Why it works: Professional tone with all essential information included
⚠️ SMS Marketing Compliance
- Get consent first: Only send to people who opted in
- Include opt-out: Provide clear unsubscribe option (e.g., "Reply STOP")
- Identify yourself: Always include your business name
- Timing matters: Send between 9 AM - 8 PM in recipient's timezone
- TCPA compliance: Follow US regulations for text messages
- GDPR (EU): Obtain explicit consent for marketing messages
Customization Tips
- Personalize with names: Always use the customer's first name
- Be specific with timing: Use "tomorrow at 2 PM" instead of just "tomorrow"
- Include day of week: "Tuesday at 2 PM" is clearer than just the date
- Make responses easy: Simple reply options (C/R, YES/NO, CONFIRM/CANCEL)
- Test character count: Use our Character Counter to verify
- Avoid emojis initially: They count differently and may use more characters
- Include contact info: Give customers a way to respond or ask questions
📊 SMS Reminder Statistics
- 90% open rate: SMS messages have significantly higher open rates than email
- Read within 3 minutes: Most SMS messages are read almost immediately
- 20-30% reduction: Average decrease in no-shows with SMS reminders
- Best timing: 24-48 hours before appointment shows best results